Privacy Policy

1. Introduction

Zephyr Beauty ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Our registered address is: 63 High Street, Cambridge CB2 3QJ, United Kingdom.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletter or marketing communications
• Contact us via email or phone
• Interact with our website

This information may include:

• Name and contact details (email address, phone number, postal address)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you information about our products and services (with your consent)
• To improve our website and user experience
• To analyze website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for marketing communications
• Legitimate Interests: To operate our business, improve our services, and communicate with you about enquiries
• Legal Obligation: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website and business (e.g., hosting providers, email service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality and security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Under UK data protection law, you have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Data Portability: Request transfer of your information to another service
• Right to Object: Object to processing of your information for certain purposes
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [email protected] or +44 1223 913 478.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Zephyr Beauty
63 High Street
Cambridge CB2 3QJ
United Kingdom
Email: [email protected]
Phone: +44 1223 913 478

15. Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk